Bridging IT and operations to keep hospitals strong — financially, clinically, and operationally.
WHAT WE DO
Brightwell Advisors is a boutique Epic consulting firm dedicated to raising the bar. We bring in consultants who are as strong with people as they are with systems — approachable experts who bridge IT and operations with clarity. Our boutique model means you don’t get bodies; you get trusted partners who deliver excellence on day one.
Our Values
1
Integrity First
We only take on work where we know we can deliver meaningful value. That sometimes means saying no — and we’re comfortable with that. Every recommendation we make is guided by what will serve the client best, even if it’s not the easiest or most profitable path for us.
2
Skill and Character
Every Brightwell consultant is part of a deliberately small, carefully chosen team that is vetted by our own experts for both knowledge and character. We’re not a body shop — we only hire people who share our values, are technically sharp, thoughtful under pressure, and skilled at working with both systems and people. Excellence isn’t optional here — it’s the standard.
3
Solve the Real Problem
Temporary fixes can keep things moving, but they don't solve the real problem. We look past the symptom to the deeper causes — whether technical, operational, or structural. By tracing problems through every layer, we design solutions that last, surface issues that need attention, and ensure nothing important goes overlooked. The result: progress that sticks and teams free to focus on what matters most.
4
Stay True to the Why
We believe our most meaningful work strengthens both patient care and the revenue that sustains it. These principles guide every decision we make — and they align with the goals of every hospital we serve. Our role is to keep that 'why' front and center, so effort isn’t wasted on work that doesn’t advance those goals.
How We Help
We support across all Epic applications. Our consultants bring both technical mastery and operational fluency. We don’t just deliver — we strengthen your teams. Brightwell consultants coach staff, improve cross-team understanding, and leave organizations more capable than when we arrived.
Trusted Talent
Our consultants are part of a curated
team chosen for both Epic expertise and the ability to bridge IT and operations with clarity. Whether stepping in as an analyst, a project lead, or guiding a major initiative, every Brightwell consultant carries the same standard: technically sharp, grounded in strong character, and committed to solving the problems that truly matter.
Project Leadership
For complex Epic initiatives — consolidations, upgrades, or cross-department projects — we lead with both clarity and empathy. Brightwell project leaders connect the dots across teams, initiatives, and the broader purpose, ensuring work stays aligned with larger goals while bringing discipline and clear communication so projects finish strong.
Strategic Optimization
Some challenges call for more than day-to-day support. Brightwell leads strategic optimization projects that align people, processes, and technology with larger goals. Along the way, we identify opportunities often missed in the rush of daily operations, delivering measurable improvements in both revenue and patient care.